Thank you for shopping with Selluxy Store.
We aim to provide you with the best possible service and ensure that your orders reach you in a timely manner. Please read our shipping policy carefully to understand how shipping works for purchases made through www.selluxy.com (the "Site").
Processing Time
Orders are typically processed and shipped within [X] business days after payment is received. During peak seasons or promotional periods, processing times may be slightly longer. We strive to fulfill orders as quickly as possible, and we appreciate your patience.
Shipping Methods and Rates
We offer several shipping options to accommodate your needs. Shipping methods and rates may vary depending on your location and the size of your order. At checkout, you will be presented with available shipping options and associated costs.
Delivery Time
Delivery times vary depending on the shipping method selected and your location. Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please use this tracking information to monitor the status of your delivery.
International Shipping
We offer international shipping to select countries. International shipping rates and delivery times may vary depending on your location. Please note that international orders may be subject to customs clearance procedures, which can cause delays beyond our control. Any additional customs fees or taxes imposed by the destination country are the responsibility of the recipient.
Shipping Restrictions
Certain products may be subject to shipping restrictions based on regulatory requirements or destination country laws. We reserve the right to refuse orders for products that cannot be shipped to your location.
Shipping Address
Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for orders shipped to incorrect addresses due to customer error. If you need to update your shipping address after placing an order, please contact us as soon as possible.
Lost or Damaged Shipments
While we take great care in packaging and shipping your orders, we cannot be held responsible for lost or damaged shipments once they have been transferred to the carrier. If your order arrives damaged or if you believe it is lost in transit, please contact us immediately so that we can assist you in resolving the issue.
Shipping Policy Changes
We reserve the right to update or modify this shipping policy at any time without prior notice. Changes to the shipping policy will be effective immediately upon posting to the Site. We encourage you to review this policy periodically for any updates